Over the last decade or so companies have been told ad nauseum that their knowledge is their ultimate (if not only) source of competitive advantage. They have been encouraged - by management gurus, academics, and ample management consultants alike - that they should invest in knowledge development, protect it, and make sure it gets identified, [...]
Though I’ve done time in corporate IT — and have even born the CIO title more than once — I’ve always had more sympathy for the firewall-breaking, virus-toting, data-leaking users than I have for the responsible and sober IT departments that struggle every day to keep the systems running while the users set out to [...]
A few months ago I was lucky enough to work with someone who really understood resilience. Atef was one of a small group of international leaders I was coaching in London. On the first day, by way of introductions, I had asked them to describe their roles, their current business issues and a little about [...]
David Davis goes over the Cisco IOS commands you must know to manipulate files on your Cisco router flash, nvram, or other filesystems, allowing you to back up your configuration, upgrade your router, or just maintain the IOS file system.
Just like a Windows or Linux operating system, the Cisco IOS has its own list [...]
In: IT27 Mar 2009
IT Consultant Ilya Bogorad sees a lot of IT departments that could be greatly successful if not for the faulty beliefs of their leaders. The five beliefs he sees more often could damage the IT shop as well as the IT leader’s career.
Is your thinking impeding your progress? This is a significant problem for an [...]
What do you do when you find out that a co-worker, doing the same job you do, is making more money than you? It all depends on how you found out and what the circumstances are.
From an e-mail I recently received:
It has recently come to my attention that in my small IT department, our two [...]
In: News26 Mar 2009
Project cost oversights are incredibly common, but IT project managers can avoid estimating mistakes by being well prepared up-front. Erik Eckel offers some advice.
Most every IT project manager knows the sick, sinking sensation of unease when first encountering a project cost estimation error. Unfortunately, project cost oversights are incredibly common.
Clients’ habit of either neglecting to [...]
Apple shows off iPhone OS 3.0 cut, copy, and paste feature
At long last, iPhone users will soon be able to copy and paste text and images. Apple’s senior vice president of iPhone software, Scott Forstall, demonstrates the new tap-and-drag feature.
iPhone OS 3.0 update lets you send and receive photos, contacts and more
The iPhone finally gets [...]
After all my posting about what makes for bad business writing, what is my advice for writing well? I’m glad you asked — because that’s the subject of the list below.
1. Call to action. The number one thing that separates a memo, report, or PowerPoint from A Tale of Two Cities is a call [...]
In: News25 Mar 2009
I just heard a story from a client that’s hard to believe but true.
In the worst economy we’ve seen in decades, Passlogix, a privately owned 100-person software development company, just received over a million dollars in prepaid commitments for the next three to five years of service. And they beat out several much larger more [...]
Network & Systems Integration Engineer @ Alcatel-Lucent