The ability to communicate, and communicate well, is one of the biggest factors in business success. You could be an excellent designer, but if you’re unable to promote your services and communicate effectively with clients and colleagues, your potential is limited. The principal areas where communication is essential include:
Pitching potential clients,
How do some people always seem to know how to take control of a conversation? The answer is so obvious, it may surprise you: by going beyond what people say and paying attention to how they say it.
For instance, below are two common behaviors you might see in a conversation, including an [...]
I was walking back to our apartment in Manhattan, the hood of my jacket pulled tight to keep the rain out, when I saw an older man with a walker struggle to descend the slippery stairs of his building. When he almost fell, I and several others went over to help.
There was [...]
Last year, I posted my rules for giving feedback. I did this because I noticed that most people are awful at giving feedback. The rules are back. Why? Because I just looked around and noticed that people are still awful at it. C’mon, folks, let’s pull it together here!
You know what to do. I [...]
Network & Systems Integration Engineer @ Alcatel-Lucent